(no subject)
Apr. 23rd, 2003 11:11 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
dolariOkay, this is getting rediculous.
1) Troubleshot a motherboard, needed to be replaced.
2) Customer was inside of his 30 days. Asked for a system exchange.
3) Got manager approval for the exchange.
4) Got a Level 2 Approval for the exchange.
5) THEN, two days later, I'm told it's cancelled by the same L2 and to sendout a Hard Drive.
Frustration level RISING.
1) Troubleshot a motherboard, needed to be replaced.
2) Customer was inside of his 30 days. Asked for a system exchange.
3) Got manager approval for the exchange.
4) Got a Level 2 Approval for the exchange.
5) THEN, two days later, I'm told it's cancelled by the same L2 and to sendout a Hard Drive.
Frustration level RISING.
