What a difference a day makes!
Today has been a nice smooth non-frustratting day! Wow! Despite the 1 hour and 15 minute call that was mostly the fault of the authorization process, it's been a nice, clean, non-contaminating day!
I know I'm going to get a little overtime tonight since I'm on minute eight of a "My computer won't turn on" call which take forever to solve (if they get solved), but I don't mind. That's just the great mood I'm in!
This must be the flipside of yesterday's "Magical Faeries peed in my Latitude and caused it to mutate into a monster and YOU have to fix it."
UPDATE - Customer's cell phone died at 7:43...I leave at 7:45. Hot damn. :)
Today has been a nice smooth non-frustratting day! Wow! Despite the 1 hour and 15 minute call that was mostly the fault of the authorization process, it's been a nice, clean, non-contaminating day!
I know I'm going to get a little overtime tonight since I'm on minute eight of a "My computer won't turn on" call which take forever to solve (if they get solved), but I don't mind. That's just the great mood I'm in!
This must be the flipside of yesterday's "Magical Faeries peed in my Latitude and caused it to mutate into a monster and YOU have to fix it."
UPDATE - Customer's cell phone died at 7:43...I leave at 7:45. Hot damn. :)