dolari: (Default)
[personal profile] dolari
Okay, here's the weekend. :P

Basicall, a while ago, Dean had invited his parents over for the weekend. HE asked me to get a hotel room while they were here so our sleep schedules wouldn' collide. I wasn't too happy about this, but made reservations for Saturday-Monday anyways at Studio 6. I was really unhappy with the situation, but after some stressful times lately, I figured maybe this could be a mini-vacation, and really decided to make the best of it.

Saturday Morning, I get a "stress-bomb" from work - they're having us work at an OfficeMax so we can get first hand knowledge of how the stores run. Because of how I'm treated as a TS, I've become a bit agoraphobic. I don't like being in an "undisciplined" area. The Officemax workers won't be the problem, it'll be he great unwashed customers who will laugh and point and be jerks. Especially if they don't get what they want. I know this from my time at kinko's. I was (and am) really stressed about this. All the more reason for the mini-vacation.

So I get off of work Saturday morning at 6AM, and run off to Studio 6. The office is closed but they have an after hours phone. I spend about a half hour on that listening to it ring and ring as I hang up and let it call again and again. No one answers.

I find a pay phone and call the reservation center. I've been working at call centers since 1997. I have never heard a ruder or more argumentative operator EVER. Even from Indian phone support. The operator Italked to sounded mad that I had interrupted her in another important job or something. This makes me mad, because while i've gotten mad at customers before, I always do my best to not let it show,and take it out on them on mute.

One of the more stupid things she said: "Of course no one is answering the after hours phone. No one is there." (Even though it's after hours? She replied "Yes.") She also agues with me that my reservation was for Saturday-Sunday only, despite the fact that I had the reservation IN MY HAND that said Monday. And she didn't just tell me it was Monday, she ARGUED with me, even snapping at me at one point when I gave her the Reservation Number.

Anyways, she told me I couldn't check in until 2PM on Satuday, and had to check out by 2PM on Sunday. Well, this defeated the purpose of even having the room to begin with, since I wouldn't be able to sleep there Saturday morning, and would have to wake up early on Sunday. And we won't even get into the missing Monday.

I was so pissed at this point, that I cancelled the reservation and went to Dean's. His parens had just woken up, and I was angry AND hungry so I invited everyone to breakfast on me at 7AM. We didn't get out the door till 9AM, and I didn't get home till 10:30, at which point I was exhausted. I didn't expect to take 2 hours to get ready for breakfast.

I was pissed.

At lease I woke up after a good sleep, and got the comics done on time, which was what was important for Saturday. I didn' get to sleep till late, though, again, because our sleep schedules clashed.

Sleep means a lot to me. I like sleep. I hate having to stay awake and wait, and not getting enough sleep makes me very cranky, bitter and angry. This is where most of this weekend's stress came from.

Sunday was the same - I left the house as soon as I woke up to get out of the house so Dean and his parents could have their time. I went to The Frisco for lunch, and spent some time there just...reading.

Monday, however, was a "Get Out of the House" day. They were going to have a Sit DOwn Dinner with Dean's Girlfriend (who hates me with a passion) and I was asked to be gone all day again. I took the day to have anice all-day trip, since I felt I kinda deserved it (although the dissapointment of not having a sit-down dinner myself left me dissapointed). Again, I got to sleep late on a work day and when I woke up, immediately went out to get groceries, and didn't get back till it was time for work.

Bleh. I felt like I hadn't really "Recovered" from last week's work with all the running around I had to do. So when they offered Early Release from work over night, I took it and ran. Yesterday was the first day I really felt that I had relaxed at all.

I need a vacation. :)

I've actually been having lots of dreams where I'm trying to go on vacation, ut my job assigns me a cell phone to take calls while I'm gone, and no maer where I go to ge away, my phone just keeps ringing. :P Even my dreams have been stressful. :)

a subject about which I am rather passionate.

Date: 2004-05-20 02:00 pm (UTC)
From: [identity profile] elenderel.livejournal.com
That call center person who was so rude to you? Steve gets 'em EVERY TIME he tries to call customer "service." Anywhere. Doesn't matter what company ... he gets people who laugh at him, call him "buddy," they swear at him, they hang up on him routinely ... and I've listened in on conversations. He's polite to them, makes simple requests and asks easy questions. People are just obscenely rude to him. I want to remove myself from the world of customerhood if only to ensure that I will never, ever have to deal with a customer service person because the chances of finding nice ones like you are soooo slim that it's deplorable. Companies should be ashamed of themselves, and purge themselves of the evil that is within them. They need to vomit forth the filth that passes for customer service people, and start anew by cloning you. At least you TRY to be pleasant, or at least when you hurl ephithets at people you have the decency to ensure the MUTE button works.

December 2025

S M T W T F S
 12 3456
78910 111213
1415 16 1718 19 20
21 2223 24252627
28293031   

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Dec. 29th, 2025 02:02 pm
Powered by Dreamwidth Studios