(no subject)
Feb. 14th, 2010 05:46 pmHoisted on my own petard: Caller wanted to gush to a manager about how good I was on a 1.75h call. If he listens,he'll notice I didn't ask one specific question I'm required to ask...and that would have made the call a 2 minute call. And that call will get a failing grade.
no subject
Date: 2010-02-15 07:47 pm (UTC)