Lemon Curry?

[dolari]

Based on the calls I've had today, I'm changing my Hello Spiel to "Thank you for calling Dell Technical Support, my name is Jennifer. If you've got an obvious agenda, please tell it to me now so we can get around the lengthy troubleshooting process that you will reject. If you already know the answer, please hang up and implement your solution. If you genuinely want help, please hold and a tech who cares will be with you in a moment."