(no subject)
Dec. 28th, 2017 01:51 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
dolariThoughts Before Bed
This time last year, I was managing a small team of phone reps at work. It was the first time I'd managed a team "on purpose" (all those other times, I "found" myself in a position where I was the only one who COULD manage a team, due to mass illness or an emergency on a weekend).
I like to think I was mildly successful. A lot of my team moved onto other positions (some even "outrank" me). I never called them this out loud, but I called them "my kids." I had my own team, but helped out other teams as I could. Many came to me for advice or help, and I did what I could as compassionately as possible. And with the occasional iron fist.
It's been a while now, and I'm back to being Just Another Chat Rep. But my kids (and the other kids who were around when I was a manager) still come to me for advice and help, and even the occasional pep talk. It's at those times, I take off my Chat Rep hat and put on the Manager hat and do what I can for them. It's not really the hat I wear anymore, but it's just as comfortable as it was before, and, I think, fits better now than it did then.
I may not be a mentor on paper. But I am for some people anyways. And while I don't get the pay, I get the satisfaction.
This time last year, I was managing a small team of phone reps at work. It was the first time I'd managed a team "on purpose" (all those other times, I "found" myself in a position where I was the only one who COULD manage a team, due to mass illness or an emergency on a weekend).
I like to think I was mildly successful. A lot of my team moved onto other positions (some even "outrank" me). I never called them this out loud, but I called them "my kids." I had my own team, but helped out other teams as I could. Many came to me for advice or help, and I did what I could as compassionately as possible. And with the occasional iron fist.
It's been a while now, and I'm back to being Just Another Chat Rep. But my kids (and the other kids who were around when I was a manager) still come to me for advice and help, and even the occasional pep talk. It's at those times, I take off my Chat Rep hat and put on the Manager hat and do what I can for them. It's not really the hat I wear anymore, but it's just as comfortable as it was before, and, I think, fits better now than it did then.
I may not be a mentor on paper. But I am for some people anyways. And while I don't get the pay, I get the satisfaction.
