dolari: (Default)
[personal profile] dolari
Calling all Dell-ites. :)

Can you check out my service tag and make sure the warranty info is all kosher? I just called in for some plastics replacement (sorry, Unkaphaed, I don't know yur hours today :) )and while I got the replacement, there was a wierd discussion about DFS warranties not applying to the computers anymore.

I was always told that as long as the warranty transfer was done, you had it. Period. The tech I talked to seemed to think that the Gold Warranty that came with the laptop (and the main reason I bought the thing) doesn't transfer.

He went ahead with the service, but I just want to make sure he didn't do the service with a note that says "Gold Warranty Support no longer applies to this computer."

Service tag: 972XY01

Date: 2004-06-17 04:21 pm (UTC)
From: [identity profile] mystir.livejournal.com
I will check it when I get to work tonight Jen ok. HOpe all is well with you. MIss talking to you

Date: 2004-06-17 10:35 pm (UTC)
From: [identity profile] jenndolari.livejournal.com
Awww...I missya, too. I do read your journal, but I never really know what to say. :)

Date: 2004-06-18 04:52 am (UTC)
From: [identity profile] mystir.livejournal.com
well some of the ones of yours that I really want to reply to you set up as no comments, so I leave no comments. ( I think you are great and don't let anyone tell you different ok and if they try you send them to me ;) )
(deleted comment)

Date: 2004-06-17 09:34 pm (UTC)
From: [identity profile] jenndolari.livejournal.com
Huh, that's a new one to me (but then, I haven't been at Dell for a while now). But if you're being told that, and another tech is telling me that, then it's prolly true.

Next time I'll just keep quiet about it being a DFS system (especially, since I realized I didn't get the keyboard fixed yet).

Date: 2004-06-17 08:59 pm (UTC)
From: [identity profile] mystir.livejournal.com
The only thing other than the problem listed in the notes is that this was a DFS system. It is still showing up as gold with the little pop up box but it is not tagged or anything like that

Date: 2004-06-17 09:29 pm (UTC)
From: [identity profile] jenndolari.livejournal.com
Many thanks. :)

Next time, remind me to keep quiet about it being a DFS system. :D

Date: 2004-06-18 04:51 am (UTC)
From: [identity profile] mystir.livejournal.com
Jenn............ Be quiet about it being a DFS system :)

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